Services A-Z (239)

A

Accounts Payable

Ad hoc section association

Add / Edit / Remove Brightspace Functionality

Add an Office 365 Store Add-in

Add External Learning Tool (LTI)

Add Faculty to Existing Development Course Shell

Add or Change Faculty assigned

Add software to Remote Access

Add System to connect to Radius Service

Add/Remove Room Booking Permissions

Advising Notes Requests

Assistance taking a Brightspace Test or Quiz

Assistance using Remote Access

Assistance with Brightspace

AV equipment consultation

B

Brightspace is slow or unresponsive

Brightspace Notifications

Brightspace Self Registration

C

Campus events

Campus page content updates

Campus updates

Collegewide events

Collegewide updates

Content updates for nscc.ca

Copy of another Faculty's course

Course Copyright Reviewer

Create a New Network Drive

Create, update or request access to a SharePoint site

D

Disable or re-enable a student account or asset

E

Employee Access Audit

Employee Self Service

Entering/Saving Data

F

FlexPlace technology asset assessment request

G

General Ledger

Get Assistance with Completing My application

Get assistance with OneDrive

Get assistance with Stream

Get assistance with the Technology Service Desk

Get help setting up Multi-factor authentication (MFA)

Get help with another application

Get help with Curriculum Information Management (CIM)

Get help with email

Get help with Teams meetings or events

Get help with the College Collaborative Network

I

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't find what I'm looking for

I can't login to PeopleSoft Finance

I can't login to PeopleSoft Student Finance

I'm having an issue with Cognos

I'm having an issue with my Landline, Fax or Teams calling

I'm Having Issues Printing

I'm having issues with an Office365 App

I'm having issues with another application

I'm having issues with AVD or VPN

I'm having issues with Brightspace Course Connector for Microsoft Teams

I'm having issues with Curriculum Information Management (CIM)

I'm Having Issues With Email or Calendar

I'm having issues with my computer

I'm having issues with my mobile device

I'm having issues with MyNSCC

I'm Having Issues With OneDrive

I'm having issues with PeopleSoft Campus Solutions

I'm Having Issues With Software

I'm Having Issues With Stream

I'm Having Issues With Teams

I'm Having Issues With the Campus Housing Wi-Fi

I'm having issues with the College Collaborative Network

I'm Having Issues With the Internet or Wi-Fi

INACTIVE Add Printer or Copier

INACTIVE AV Classroom Support

INACTIVE Password Reset

INACTIVE Report a technology equipment hardware issue

INACTIVE Request Long Term Accounts

INACTIVE Request Printer Toner or Supplies

INACTIVE Software installation, removal or activation

INACTIVE Unlock Account

International Travel Package Request

Issue with Advising Notes

Issues accessing Brightspace course content

Issues finding grades in Brightspace

Issues logging in to Brightspace

Issues Uploading to Brightspace Assignments

Issues Using Discussions

Issues Viewing Brightspace Course Calendar

Issues viewing your courses in Brightspace

L

Landline, Fax or Teams Calling / VOIP Request

M

Move an existing page

Move computer equipment

Move/Remove Course Content

My PeopleSoft Finance Query report will not run

My PeopleSoft Finance report will not run

My PeopleSoft Student Finance report will not run

My Query report will not run

N

Navigation

New Employee Onboarding

O

Other

P

Password reset

Peoplesoft Campus Solutions User Access

PeopleSoft Finance is slow

PeopleSoft Finance is unavailable

PeopleSoft Finance navigation is missing

Peoplesoft Finance User Access

PeopleSoft Student Finance is slow

PeopleSoft Student Finance is unavailable

PeopleSoft Student Finance navigation is missing

PeopleSoft Student Finance Navigation is Missing

Peoplesoft Student Finance User Access

Procurement

Q

Query

R

Reactivate students in Brightspace

Remove computer virus or malware

Remove Courses from Course Listing

Report a suspicious or threatening email

Report an issue in the Course Catalog

Report an issue with Academic Advisement

Report an Issue with Brightspace Access

Report an issue with Brightspace Grades

Report an issue with Brightspace Set Up and Course Management

Report an issue with Office 365 Multi-Factor Authentication (MFA)

Report an issue with Quizzes and Assessments

Report an issue with Student Awards Portal

Report an issue with Student Awards portal login or MFA issues

Report an Issue with the Technology Service Desk

Report Broken or incorrect link

Report broken or incorrect link on nscc.ca

Report Connect outage

Report Duplicate IDs

Report Expense Errors or Access Issues

Report nscc.ca outage

Report/Query

Reports

Reports

Request a new or modification of an existing Query

Request a Brightspace Student Demo account

Request a change be made standard

Request a change or new functionality

Request a Finance Functional Analyst Consultation

Request a Functional Analyst Consultation

Request a new Development Shell

Request a new or modification of an existing Query

Request a new/replacement mobile device

Request a Public SSL Certificate

Request a Student Finance Functional Analyst Consultation

Request a Teams Audio Conferencing License

Request access for HSPNet

Request access to a course

Request Access to Network Share

Request Adobe Software

Request an extension of access to your course in Brightspace

Request an update to an existing page

Request assistance with Cognos

Request Assistance with PeopleSoft Finance

Request audiovisual support

Request Brightspace Functionality Instructions

Request Campus Solutions information or assistance

Request changes or updates to your existing mobile service

Request Creator access to Azure Lab

Request CSTRN Training Database Access

Request elevated account privileges

Request expense claim information, reports, access, or configuration.

Request Multi-factor Authentication be enabled on your NSCC account

Request new Website

Request Previous Grades

Request printer or printing help

Request remote access

Request self-service support (Tier 2 Support)

Request set up or update to configuration

Request setup or update to configuration

Request setup or update to configuration

Request Software

Request temporary access

Running a Process

S

Schedule a process

Security

Send emails to NSCC employees and students

Send emails to people outside of NSCC

Services & Info updates

Set up a new laptop/desktop

Set-up Academic Advisement

Slow Down

Student Awards Portal Staff Support Request

Student Health & Dental Requests

Student Supports

System Down

T

T2202 Request

Table Change

Technical assistance from DPX for an external email campaign

Technology Equipment Orders

U

Update or assign new security

Update or create a new query

Update or Modify a Student Account

Usability Testing

User Experience Consulting