Service Catalog

Categories (11)

Essential services for students

Services for back to school, including password reset, enabling multi-factor authentication on your NSCC account, and requests for remote access
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Essential services for faculty and staff

Services for back to school, including password reset,requesting software for your classroom or office, requests for remote access
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Accounts and access

Authentication and access to NSCC academic and administrative systems including Password resets.
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Applications

Office365, PeopleSoft, Anywhere Apps, Curriculum, Electronic Travel & Expense, Cognos & other applications supported by NSCC
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Brightspace

Brightspace support for Students, Faculty and Staff
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Cybersecurity

Cybersecurity can include user security, network security, data security, endpoint security, and application security, cloud security, incident response, identity and access management (IAM), and operational security.
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User Workstation, Communication & Connectivity

Computers, software, printing, telecommunications, internet and Wi-Fi

Knowledgebase Articles: https://servicedesk.nscc.ca/TDClient/1770/Porta...
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Audiovisual support

AV classroom, meeting room and event support, digital signage, AV equipment consultations, live event recording & live streaming
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Web Development (DPX)

Consulting, development, training, and support related to the technical platforms for nscc.ca (including subsites) and Connect.
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IT Service Management

Information about NSCC's ITSM program, including Change Management.
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Training

Request formal or informal training.
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