Popular Services
Report an issue with your computer or related equipment, including workstations, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Get help with printer or printing needs, including installing a new printer, printing supplies, and a Photocopier PIN
Report an issues with printing to an NSCC network printer, including issues with Vasion webprint
Get help with email, including access to another email account, email aliases, changing the name on a shared email account, mass emails and distribution list creation and changes
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up or extend a self-directed course
- Request access to a course
Request audiovisual support for your class, meeting or event.
Use this service to request software for your classroom or office computer/laptop.
Request access to PeopleSoft Student, PeopleSoft Student Finance, and PeopleSoft Finance.
Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.
Use this service to report an issue accessing Brightspace.
Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, monitors and Dell accessories.
Use this to report issues with Wi-Fi and Internet service
Report an issue with Audiovisual equipment
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.
Report an issue with Word, Excel, PowerPoint or other Office365 app
Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.
Report issues with applications like:
- GuardCard,
- LinkedIn Learning,
- Student Career Hub
or other applications that aren't listed here.
Request a web application or form or support for existing web applications and forms (i.e. Web Cal, Fees, Con Ed, Contact Form, WAM, etc.).
Request permission to have elevated permissions added to your NSCC account or computer
Use this service to report a log in issue or an internal access issue with Brightspace.