Popular Services
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Request audiovisual support for your class, meeting or event.
Use this service to request a copy of another faculty’s course content to be copied into a development shell or to have content in a course shell deleted.
Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, monitors and Dell accessories.
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Use this service to request software for your classroom or office computer/laptop.
Use this to report issues with Wi-Fi and Internet service
Use this service to report a log in issue or an internal access issue with Brightspace.
Add the standard NSCC applications and services to a new computer
Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.
Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.
Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits
Use this service to reactivate or extend students access, request a student(s) grade from a previous offering, or set up a non-nscc account.
Use this Service Request if none of the other options fit your needs.
Report an issue with Audiovisual equipment
Use this service to associate multiple classes in PeopleSoft which results in the classes being combined into one shell in Brightspace.
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
Use this service to report issues with Brightspace tools in your course. This request includes issues with Brightspace course set up, Discussions, Assignments, and Quizzes/ Tests, Microsoft Teams Course Connector, or the Grades tool.