Popular Services
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Get help with printer or printing needs, including installing a new printer, printing supplies, Photocopier PIN, access to other campus's printers and print credits
Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Use this service to request software for your classroom or office computer/laptop.
Request audiovisual support for your class, meeting or event.
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, monitors and Dell accessories.
Use this Service Request if none of the other options fit your needs.
Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.
Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Use this to report issues with Wi-Fi and Internet service
Use this service to request a system be formatted / wiped / reset / a fresh start for an NSCC device.
Report an issue with Word, Excel, PowerPoint or other Office365 app
Request a web application or form or support for existing web applications and forms (i.e. Web Cal, Fees, Con Ed, Contact Form, WAM, etc.).