Popular Services

Use this Service Request if none of the other options fit your needs.


Get help resetting or unlocking your NSCC account password


Report an issue with your computer or related equipment, including desktops, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.


Report an issues with printing to a NSCC network printer


Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers​​​​, monitor​​​​​​​, laptop case, docking station, tablet styluse and more


Use this to report issues with internet service


Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes


Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.


Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits


Use this service to request software for your classroom or office computer/laptop.


Add the standard NSCC applications and services to a new computer


Request remote access for an individual or group to NSCC's services and resources.


Request audiovisual support for your class, meeting or event.


Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues


Use this service to request a new cell phone, replacement cell phone or wireless internet stick or enroll in the Bring your own device (BYOD) program.


Report an issue with Audiovisual equipment


Request a new Brightspace Development course shell for developing and designing courses.
Multiple shells can be requested in one service desk ticket.


Request a NSCC account for a single-use event account, long term guest access or temporary vendor access.


Disable or re-enable a Student account for non-payment of fees.
Disable a Library loaner laptop.


Report an issue with NSCC-issued software


Request the creation of a new user and/or update a current users access


Report an issue with your landline, desk phone, voicemail, fax or Teams calling.


Use this Service Request if none of the other options fit your needs.


Request content updates for nscc.ca