Popular Services
Use this Service Request if none of the other options fit your needs.
Report an issue with your computer or related equipment, including desktops, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, and monitors
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Request remote access for an individual or group to NSCC's services and resources.
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Add the standard NSCC applications and services to a new computer
Request audiovisual support for your class, meeting or event.
Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.
Use this service to request software for your classroom or office computer/laptop.
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to existing Service Request
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
Editors with questions or who need support for Connect (NSCC's Intranet).
Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.
Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits
Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.
Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues
Request a NSCC account for a single-use event account, long term guest access or temporary vendor access.
Report an issue with Audiovisual equipment
Get help setting up MFA on your NSCC account, including setting up your authentication factors.
Faculty can use the Create Development Shell widget in Brightspace to create a new development shell. Those with roles such as Instructional Designers, Academic Chairs etc. can use this request.
Use this to report issues with Wi-Fi and Internet service