Popular Services
Report an issue with your computer or related equipment, including workstations, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Get help with printer or printing needs, including installing a new printer, printing supplies, and a Photocopier PIN
Report an issues with printing to an NSCC network printer, including issues with Vasion webprint
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up or extend a self-directed course
- Request access to a course
Request audiovisual support for your class, meeting or event.
Get help with email, including access to another email account, email aliases, changing the name on a shared email account, mass emails and distribution list creation and changes
Use this service to request software for your classroom or office computer/laptop.
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Use this service to report an issue accessing Brightspace.
Use this to report issues with Wi-Fi and Internet service
Report an issue with Audiovisual equipment
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.
Request access to PeopleSoft Student, PeopleSoft Student Finance, and PeopleSoft Finance.
Report an issue with Word, Excel, PowerPoint or other Office365 app
Use this service to report issues with Brightspace tools in your course. This request includes issues with:
Brightspace course set up,
Discussions,
Assignments,
Quizzes/ Tests,
Microsoft Teams Course Connector,
Grades tool,
External Learning Tools (LTI)
Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.
Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.
Use this service to help resolve issues with finding your course or any of the course level tools.
Add the standard NSCC applications and services to a new computer
Request permission to have elevated permissions added to your NSCC account or computer
Report issues with applications like:
- GuardCard,
- LinkedIn Learning,
- Student Career Hub
or other applications that aren't listed here.