Popular Services

Use this Service Request if none of the other options fit your needs.


Report an issue with your computer or related equipment, including desktops, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.


Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers​​​​, monitor​​​​​​​, laptop case, docking station, tablet styluse and more


Use this service to request software for your classroom or office computer/laptop.


Get help resetting or unlocking your NSCC account password


Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes


Request audiovisual support for your class, meeting or event.


Report an issues with printing to a NSCC network printer


Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.


Request a NSCC account for a single-use event account, long term guest access or temporary vendor access.


Add the standard NSCC applications and services to a new computer


Request remote access for an individual or group to NSCC's services and resources.


Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits


Request a copy of another member of Faculty's course be imported into your shell


Request a new Brightspace Development course shell for developing and designing courses.
Multiple shells can be requested in one service desk ticket.


Use this service to request a new cell phone, replacement cell phone or wireless internet stick or enroll in the Bring your own device (BYOD) program.


Report an issue with Audiovisual equipment


Use this to report issues with internet service


Get help with other application, including eXplorance Blue, GuardCard, LinkedIn Learning, Work Experience Portal (WEP) or any other application not listed here.


Request content updates for nscc.ca


Request the creation of a new user and/or update a current users access


Get help with the Technology Service Desk, including new Technician accounts, Services, Groups or changes/updates to existing.


Request the creation of a new user and/or update a current users access


Disable or re-enable a Student account for non-payment of fees.
Disable a Library loaner laptop.