Popular Services

Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.

Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course

Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes

Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.

Report an issues with printing to a NSCC network printer

Use this service to request software for your classroom or office computer/laptop.

Refund Requests by Campuses

Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.

Use this service to request a copy of another faculty’s course content to be copied into a development shell or to have content in a course shell deleted.

Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits

Request audiovisual support for your class, meeting or event.

Use this service to reactivate or extend students access, request a student(s) grade from a previous offering, or set up a non-nscc account.

Get help resetting or unlocking your NSCC account password

Add the standard NSCC applications and services to a new computer

Report an issue with NSCC-issued software

Report an issue with Audiovisual equipment

Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.

Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers​​​​, monitor​​​​​​​s and Dell accessories.

Use this to report issues with Wi-Fi and Internet service

Get help with the Technology Service Desk:

Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk

Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.

Use this service to request a system be formatted / wiped / reset / a fresh start for an NSCC device.

Use this service to report a log in issue or an internal access issue with Brightspace.

I'm having issues with AVD or VPN

Get help with other application:
- GuardCard,
- LinkedIn Learning,
- ESRI ArcGIS Pro
or any other application not listed here.