Popular Services

Report an issues with printing to a NSCC network printer

Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes

Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.

Get help with printer or printing needs, including installing a new printer, printing supplies, Photocopier PIN, access to other campus's printers and print credits

Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.

Use this service to request software for your classroom or office computer/laptop.

Request access to PeopleSoft Student, PeopleSoft Student Finance, and PeopleSoft Finance.

Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up or extend a self-directed course
- Request access to a course

Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers​​​​, monitor​​​​​​​s and Dell accessories.

Get help with the Technology Service Desk:

Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk

Refund Requests by Campuses

Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.

Add the standard NSCC applications and services to a new computer

Get help resetting or unlocking your NSCC account password

Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.

Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.

Includes Chartfield values, Open/Close periods, exchange rates and suppliers

Request audiovisual support for your class, meeting or event.

Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues

Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.

Report an issue with your mobile device

Report an issue with NSCC-issued software

Use this service to report an issue accessing Brightspace.

Use this service to request a system be formatted / wiped / reset / a fresh start for an NSCC device.

Get help with Cognos, including user access, and interpretation & use