Popular Services
Report an issue with your computer or related equipment, including workstations, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Get help with printer or printing needs, including installing a new printer, printing supplies, and a Photocopier PIN
Report an issues with printing to an NSCC network printer, including issues with Vasion webprint
Get help with email, including access to another email account, email aliases, changing the name on a shared email account, mass emails and distribution list creation and changes
Request audiovisual support for your class, meeting or event.
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up or extend a self-directed course
- Request access to a course
Request access to PeopleSoft Student, PeopleSoft Student Finance, and PeopleSoft Finance.
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.
Use this service to request software for your classroom or office computer/laptop.
Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.
Report an issue with Audiovisual equipment
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Use this service to report an issue accessing Brightspace.
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, monitors and Dell accessories.
Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.
Request a new landline, handset, move, disconnect, other landline services, fax line or Teams Calling / VOIP
Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.
Report an issue with your landline, desk phone, voicemail, fax or Teams calling.
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Use this Service Request if none of the other options fit your needs.
Report issues with applications like:
- GuardCard,
- LinkedIn Learning,
- Student Career Hub
or other applications that aren't listed here.
Add the standard NSCC applications and services to a new computer