Popular Services

Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.

Request audiovisual support for your class, meeting or event.

Report an issues with printing to a NSCC network printer

Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.

Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes

Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.

Refund Requests by Campuses

Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits

Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course

Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers​​​​, monitor​​​​​​​s and Dell accessories.

Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.

Use this service to request software for your classroom or office computer/laptop.

Report an issue with Audiovisual equipment

Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.

Use this to report issues with Wi-Fi and Internet service

Get help with the Technology Service Desk:

Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk

Report issues with applications like:
- GuardCard,
- LinkedIn Learning,
- Student Career Hub
or other applications that aren't listed here.

Get help resetting or unlocking your NSCC account password

I'm having issues with AVD or VPN

Report an issue with NSCC-issued software

Add the standard NSCC applications and services to a new computer

Get help with other application:
- GuardCard,
- LinkedIn Learning,
- ESRI ArcGIS Pro
or any other application not listed here.

Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.

Use this service to request a system be formatted / wiped / reset / a fresh start for an NSCC device.

Use this Service Request if none of the other options fit your needs.