Popular Services

Use this Service Request if none of the other options fit your needs.


Report an issue with your computer or related equipment, including desktops, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.


Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers​​​​, and monitor​​​​​​​s


Request audiovisual support for your class, meeting or event.


Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.


Report an issues with printing to a NSCC network printer


Request remote access for an individual or group to NSCC's services and resources.


Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.


Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits


Use this service to request software for your classroom or office computer/laptop.


Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes


Use this to report issues with internet service


Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.


Get help resetting or unlocking your NSCC account password


Request access to a course in Brightspace


Get help setting up MFA on your NSCC account, including setting up your authentication factors.


Add the standard NSCC applications and services to a new computer


Report an issue with Audiovisual equipment


Get help with other application:
- GuardCard,
- LinkedIn Learning,
- Work Experience Portal (WEP)
or any other application not listed here.


Request a NSCC account for a single-use event account, long term guest access or temporary vendor access.


Get help with the Technology Service Desk:

Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to existing Service Request
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk


Request content updates for nscc.ca


Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.


Use this service if you're having trouble using Citrix Anywhere Apps or Azure Virtual Desktop (AVD) for remote access.