Popular Services
Get help with printer or printing needs, including installing a new printer, printing supplies, and a Photocopier PIN
Report an issues with printing to an NSCC network printer, including issues with Vasion webprint
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up or extend a self-directed course
- Request access to a course
Get help with email, including access to another email account, email aliases, changing the name on a shared email account, mass emails and distribution list creation and changes
Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.
Use this service to request software for your classroom or office computer/laptop.
Request audiovisual support for your class, meeting or event.
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Use this to report issues with Wi-Fi and Internet service
Add the standard NSCC applications and services to a new computer
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.
Use this service to report issues with Brightspace tools in your course. This request includes issues with:
Brightspace course set up,
Discussions,
Assignments,
Quizzes/ Tests,
Microsoft Teams Course Connector,
Grades tool,
External Learning Tools (LTI)
Use this service to report an issue accessing Brightspace.
Request access to PeopleSoft Student, PeopleSoft Student Finance, and PeopleSoft Finance.
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, monitors and Dell accessories.
Get help with Cognos, including user access, and interpretation & use
Report an issue with Audiovisual equipment
Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.
Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues
Report an issue with Word, Excel, PowerPoint or other Office365 app
Request permission to have elevated permissions added to your NSCC account or computer