Popular Services
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Use this Service Request if none of the other options fit your needs.
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, and monitors
Request a NSCC account for a single-use event account, long term guest access or temporary vendor access.
Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.
Use this service to request software for your classroom or office computer/laptop.
Add the standard NSCC applications and services to a new computer
Request audiovisual support for your class, meeting or event.
Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues
Use this to report issues with Wi-Fi and Internet service
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to existing Service Request
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
Add/remove a user for Connect (i.e. student or employee intranet) or request training. Must include: Name, w#, and details of required access.
Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits
Get help setting up MFA on your NSCC account, including setting up your authentication factors.
Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.
Request permission to have elevated permissions added to your NSCC account or computer
Editors with questions or who need support for Connect (i.e. Student or Employee Intranet).
Get help with other application:
- GuardCard,
- LinkedIn Learning,
- ESRI ArcGIS Pro
or any other application not listed here.
Report an issue with Audiovisual equipment