Popular Services
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits
Request audiovisual support for your class, meeting or event.
Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, monitors and Dell accessories.
Use this service to request software for your classroom or office computer/laptop.
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Report an issue with Audiovisual equipment
Report issues with applications like:
- GuardCard,
- LinkedIn Learning,
- Student Career Hub
or other applications that aren't listed here.
Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.
Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Use this to report issues with Wi-Fi and Internet service
Add the standard NSCC applications and services to a new computer
Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues
Use this service to request a system be formatted / wiped / reset / a fresh start for an NSCC device.