Request a new or replacement cell phone, cell phone issues, international travel packages

Services (4)

Request a new/replacement mobile device

Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.

I'm having issues with my mobile device

Report an issue with your mobile device

Request changes or updates to your existing mobile service

Request a number port, US or International Travel Packages

International cell phone travel request

Use this service to report you will be travelling outside of Canada with your NSCC or BYOD cell phone.