My Recently Visited Services
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Use this service to report issues with Brightspace tools in your course. This request includes issues with:
Brightspace course set up,
Discussions,
Assignments,
Quizzes/ Tests,
Microsoft Teams Course Connector,
Grades tool,
External Learning Tools (LTI)
To remove a user from Cascade CMS for nscc.ca and/or Connect (i.e. student or employee intranet). Please request removal of one person per ticket.
Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.
Need documentation or other support resources related to technology at NSCC? Request it here.
Use this service to request any a range of requests related to OnBase.
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course
Use this service to request for a Brightspace Announcement to be posted on the homepage or to request a Brightspace Report.
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Use this service to help resolve issues with finding your course or any of the course level tools.
Verification of eligibility, coverage assignment or removal for domestic and International Health coverage
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.
Report issues with applications like:
- GuardCard,
- LinkedIn Learning,
- Student Career Hub
or other applications that aren't listed here.
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, monitors and Dell accessories.
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.
Request a temporary Wi-Fi network for an event
Use this service to report an issue accessing Brightspace.
Add/remove a user for the Web Application Manager (WAM), or to request training. Must include: Name, w# and details of required access.
Get help with Curriculum Information Management (CIM)