My Recently Visited Services

Request by campus techs or student services staff who have troubleshooted an issue and have determined it not to be a data issue or a network issue and need additional PeopleSoft assistance.


Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.


Disable or re-enable a Student account for non-payment of fees.
Disable a Library loaner laptop.


Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes


Get help resetting or unlocking your NSCC account password


Requests specific to PeopleSoft Finance Accounts Payable including Control Groups and vouchers


Install new software on Azure Virtual Desktop (AVD) for remote access.


Use this service to report a log in issue or an internal access issue with Brightspace.


Use this service to request software for your classroom or office computer/laptop.


This service is used by Managers to log tickets to inquiries on the NSCC Employee Access Audit Solution.


Report issues setting up or using Office 365 Multi-Factor Authentication (MFA)


Get help with enabling/disabling course Notifications, subscribing or unsubscribing to course tool messaging and Pulse (mobile App)


Request a temporary Wi-Fi network for an event


MyNSCC self service login issues including invalid user ID or password


Request new or update to CS configuration. Includes creating a letter code, student group, 3C, etc.


Report an issues with printing to a NSCC network printer


Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.


Use this request when needing an SSO integration for an external partner system.


Report an issue such as website down or other technical issue for nscc.ca and subsites.


To add a user in nscc.ca's Cascade Content Management System (CMS), or to request editor training.


Request assistance with a system down


Use this form to report a Classroom Technology Emergency. A classroom Technology Emergency is a failure of any piece of technology related to teaching a class.