My Recently Visited Services

Get help with the Technology Service Desk:

Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk


Use this service to report a log in issue with Brightspace.


Use this service to request a change be submitted to the list of Standard changes or to update a current Standard change when their implementation or back out plans need to be slightly altered.


Report issues with Teams.


Request the creation of a new SharePoint site, or help with accessing an existing SharePoint site and support for the Site Owner, with administer rights help.


To add a user in Connect (i.e. student or employee intranet) Cascade Content Management System (CMS), or to request editor training.


Get help posting comments and responding to discussions with students and faculty in your Brightspace course.


I'm having issues with AVD or VPN


Request assistance with a report or query


Support for existing web applications and forms (i.e. Web Cal, Fees, Con Ed, Contact Form, WAM, etc.).


This service is used by Managers to log tickets to inquiries on the NSCC Employee Access Audit Solution.


Add/remove a user to update NSCC’s on-campus digital signage. Must include: Name, W# and details of required access.


Request student HSPNet access


Request new or update to CS configuration. Includes creating a letter code, student group, 3C, etc.


Use this to report errors or issues with expense access.


MyNSCC self service login issues including invalid user ID or password


Schedule a process. These include communications, query distribution, etc.


Use this to request expense claim information, reports, access, or configuration.


Get help resetting or unlocking your NSCC account password


Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes


Add the standard NSCC applications and services to a new computer


Get help submitting class assignments to your faculty by uploading files to Brightspace Assignments.


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