My Recently Visited Services

Use this service to report a log in issue or an internal access issue with Brightspace.


To add a user in nscc.ca's Cascade Content Management System (CMS), or to request editor training.


Request a temporary Wi-Fi network for an event


I'm having issues with AVD or VPN


Get help resetting or unlocking your NSCC account password


Use this service to request a copy of another faculty’s course content to be copied into a development shell or to have content in a course shell deleted.


MyNSCC self service login issues including invalid user ID or password


Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.


Get assistance with printing or updating T2202 tax forms.


Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits


Report an issue with NSCC-issued software


Use this service to request a Brightspace Announcement to be published on the Brightspace homepage.


Use this service to request course access, request a new / remove development shell(s), remove previous years offering, or set up a self registration course.


Report an issues with printing to a NSCC network printer


Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes


Refund Requests by Campuses


Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.


Remove a user from Cascade CMS for nscc.ca and/or Connect (i.e. student or employee intranet) or request training. Must include: Name, w#, and details of removal.


Report issues setting up or using Office 365 Multi-Factor Authentication (MFA)


Request permission to have elevated permissions added to your NSCC account or computer


Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.


Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.


Use this Service Request if none of the other options fit your needs.


Request audiovisual support for your class, meeting or event.


Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers​​​​, monitor​​​​​​​s and Dell accessories.