My Recently Visited Services
Use this to report issues with Wi-Fi and Internet service
Request the creation of a new SharePoint site, or help with accessing an existing SharePoint site and support for the Site Owner, with administer rights help.
Request a web application or form or support for existing web applications and forms (i.e. Web Cal, Fees, Con Ed, Contact Form, WAM, etc.).
Request audiovisual support for your class, meeting or event.
Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.
Use this service to report an issue accessing Brightspace.
Request a number port, US or International Travel Packages
Report issues with Advising Notes, including queries, content, Note Items, Action Items, Attachments and more.
Get help with printer or printing needs, including installing a new printer, printing supplies, and a Photocopier PIN
Use this service to report issues with Brightspace tools in your course. This request includes issues with:
Brightspace course set up,
Discussions,
Assignments,
Quizzes/ Tests,
Microsoft Teams Course Connector,
Grades tool,
External Learning Tools (LTI)
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Get help with Cognos, including user access, and interpretation & use
Request a new landline, handset, move, disconnect, other landline services, fax line or Teams Calling / VOIP
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Report an issues with printing to an NSCC network printer, including issues with Vasion webprint
Editors with questions or who need support for Connect (i.e. Student or Employee Intranet).
To add a user in Connect (i.e. student or employee intranet) Cascade Content Management System (CMS), or to request editor training.
Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.
To add a user in nscc.ca's Cascade Content Management System (CMS), or to request editor training.
Request setup or update to configuration changes to: Item type, Class fee, Student groups, Service Indicators, etc.
Report an issue such as website down or other technical issue for Connect
Add/remove a user to update NSCC’s on-campus digital signage. Must include: Name, W# and details of required access.