My Recently Visited Services
Request permission to have elevated permissions added to your NSCC account or computer
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Add the standard NSCC applications and services to a new computer
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Use this service to request a system be formatted / wiped / reset / a fresh start for an NSCC device.
Use this to report issues with Wi-Fi and Internet service
Report issues with applications like:
- GuardCard,
- LinkedIn Learning,
- NSCC Student Career Hub
or other applications that aren't listed here.
Use this service to request software for your classroom or office computer/laptop.
Request audiovisual support for your class, meeting or event.
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
Make a request to add or remove room booking permissions
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.
Use this service to report you will be travelling outside of Canada with your NSCC or BYOD cell phone.
Use this Service Request if none of the other options fit your needs.
Use this service to report a log in issue or an internal access issue with Brightspace.
This service is used by Managers to log tickets to inquiries on the NSCC Employee Access Audit Solution.
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Request a new landline, handset, move, disconnect, other landline services, fax line or Teams Calling / VOIP
Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits