My Recently Visited Services
Use this service to help resolve issues with finding your course or any of the course level tools.
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Use this service to request any a range of requests related to OnBase.
Get help with printer or printing needs, including installing a new printer, printing supplies, Photocopier PIN, access to other campus's printers and print credits
Use this service to report issues with Brightspace tools in your course. This request includes issues with:
Brightspace course set up,
Discussions,
Assignments,
Quizzes/ Tests,
Microsoft Teams Course Connector,
Grades tool,
External Learning Tools (LTI)
Includes Chartfield values, Open/Close periods, exchange rates and suppliers
Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.
Need documentation or other support resources related to technology at NSCC? Request it here.
For users to submit vendors/cloud/software as a service solutions [SaaS]/web application for evaluation by the cybersecurity team prior to renewal/purchase
Install new software on Azure Virtual Desktop (AVD) for remote access.
To add a user in Connect (i.e. student or employee intranet) Cascade Content Management System (CMS), or to request editor training.
Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.
Includes Item type, Class fee, Student groups, Service Indicators
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course
Use this service to report a log in issue or an internal access issue with Brightspace.
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
This service is used by Managers to log tickets to inquiries on the NSCC Employee Access Audit Solution.
Report an issue with PeopleSoft Campus Solutions, including system unavailable, system slow & unable to log in
Use this service to request a system be formatted / wiped / reset / a fresh start for an NSCC device.
Report an issue such as website down or other technical issue for nscc.ca and subsites.