My Recently Visited Services
Get help with printer or printing needs, including installing a new printer, printing supplies, and a Photocopier PIN
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, monitors and Dell accessories.
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Use this service to report an issue accessing Brightspace.
Request the creation of a new query and/or modification of an existing query
Report issues with CIM, including slowness or not working.
Request assistance removing computer viruses or malware.
Report an issue with your computer or related equipment, including workstations, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Use this to report issues with Wi-Fi and Internet service
Get help with email, including access to another email account, email aliases, changing the name on a shared email account, mass emails and distribution list creation and changes
Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues
Use this service to request a copy of another faculty’s course content to be copied into a development shell OR have content deleted from a shell.
Use this to request support with Student Awards Portal for staff.
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Request a new landline, handset, move, disconnect, other landline services, fax line or Teams Calling / VOIP
This service is used by Managers to log tickets to inquiries on the NSCC Employee Access Audit Solution.
This service can be used to request PeopleSoft Campus Solutions access be removed from a user.
Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.
Request by campus techs or student services staff who have troubleshooted an issue and have determined it not to be a data issue or a network issue and need additional PeopleSoft assistance.
Use this to request expense claim information, reports, access, or configuration.
Get help with the College Collaborative Network (CCN.)