My Recently Visited Services
Request audiovisual support for your class, meeting or event.
Report issues setting up or using Office 365 Multi-Factor Authentication (MFA)
Includes Chartfield values, Open/Close periods, exchange rates and suppliers
Verification of eligibility, coverage assignment or removal for domestic and International Health coverage
To remove a user from Cascade CMS for nscc.ca and/or Connect (i.e. student or employee intranet). Please request removal of one person per ticket.
Use this service to request a system be formatted / wiped / reset / a fresh start for an NSCC device.
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Use this service to report an issue accessing Brightspace.
Support for existing web applications and forms (i.e. Web Cal, Fees, Con Ed, Contact Form, WAM, etc.).
To add a user in Connect (i.e. student or employee intranet) Cascade Content Management System (CMS), or to request editor training.
Request new or update to CS configuration. Includes creating a letter code, student group, 3C, etc.
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Get help finding course content in Brightspace
Use this service to report issues with Brightspace tools in your course. This request includes issues with:
Brightspace course set up,
Discussions,
Assignments,
Quizzes/ Tests,
Microsoft Teams Course Connector,
Grades tool,
External Learning Tools (LTI)
Get help with other application:
- GuardCard,
- LinkedIn Learning,
- ESRI ArcGIS Pro
or any other application not listed here.
This service allows the request for a quote, before purchasing computer technology equipment and/or computer accessories.
Get help with Curriculum Information Management (CIM)
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course
Schedule a process. These include communications, query distribution, etc.
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits