My Recently Visited Services

Request assistance with a report or query


Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.


Use this to report issues with Wi-Fi and Internet service


Report an issue with Word, Excel, PowerPoint or other Office365 app


I'm having issues with AVD or VPN


Office 365 Store Add-ins are 3rd-party applications that provide additional functionality to Office 365 applications; use this service to request access to an Office 365 add-in.


Report issues with applications like:
- GuardCard,
- LinkedIn Learning,
- Student Career Hub
or other applications that aren't listed here.


Request a consultation with a PeopleSoft Functional Analyst


Report an issue with the Course Catalog.


Use this service to request a change be submitted to the list of Standard changes or to update a current Standard change when their implementation or back out plans need to be slightly altered.


Request new or update to CS configuration. Includes creating a letter code, student group, 3C, etc.


Report an issues with printing to a NSCC network printer


Get info on new audiovisual equipment for your classroom, meeting room, office or other NSCC space.


Use this service to help resolve issues with finding your course or any of the course level tools.


Report issues with PeopleSoft Finance performance


Request information about a page, process, or request assistance with an action/module in Student


Editors with questions or who need support for Connect (i.e. Student or Employee Intranet).


Request the creation of a new query and/or modification of an existing query


To add a user in Connect (i.e. student or employee intranet) Cascade Content Management System (CMS), or to request editor training.


Report an issue with your landline, desk phone, voicemail, fax or Teams calling.


Use this to report an issue with student awards portal login or MFA issues.


Request permission to have elevated permissions added to your NSCC account or computer


Report missing navigation in PeopleSoft Student Finance


Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate