My Recently Visited Services

Report an issue such as website down or other technical issue for Connect


Get help running, setting up or attending a Microsoft Teams meeting.


Get help submitting class assignments to your faculty by uploading files to Brightspace Assignments.


To remove a user from Cascade CMS for nscc.ca and/or Connect (i.e. student or employee intranet).  Please request removal of one person per ticket.


Report an issue such as website down or other technical issue for nscc.ca and subsites.


Use this service to request software for your classroom or office computer/laptop.


Use this to request support with Student Awards Portal for staff.


Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.


MyNSCC self service login issues including invalid user ID or password


Get help with Cognos, including user access, and interpretation & use


Use this service to reactivate or extend students access, request a student(s) grade from a previous offering, or set up a non-nscc account.


Report issues with OneDrive, for secure and convenient file and document sharing.


Request audiovisual support for your class, meeting or event.


Report an issues with printing to a NSCC network printer


Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.


Refund Requests by Campuses


Get help resetting or unlocking your NSCC account password


Use this service to report a log in issue with Brightspace.


Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course


Report a suspicious or threatening email


Report an issue with NSCC-issued software


Includes Chartfield values, Open/Close periods, exchange rates and suppliers


Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes


Use this service if you're having trouble using Citrix Anywhere Apps or Azure Virtual Desktop (AVD) for remote access.