My Recently Visited Services

Use this service to report issues with Brightspace tools in your course. This request includes issues with:

Brightspace course set up,
Discussions,
Assignments,
Quizzes/ Tests,
Microsoft Teams Course Connector,
Grades tool,
External Learning Tools (LTI)


Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course


Report an issue with NSCC-issued software


Use this service to request access to an existing network share.


MyNSCC self service login issues including invalid user ID or password


Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes


MyNSCC issues including generating transcripts, viewing class schedules, credit card payments and issues viewing your T2202A


Editors with questions or who need support for Connect (i.e. Student or Employee Intranet).


Request access to a training database (FINTRN) to aid in your learning and training using Finance.


Make a request to add or remove room booking permissions


Get help with other application:
- LinkedIn Learning,
- GuardCard,
- Mentimeter,
- ESRI ArcGIS Pro
or any other nscc supported application, not listed here.


Request new or update to CS configuration. Includes creating a letter code, student group, 3C, etc.


Request assistance with Employee Self Service


Request assistance with the Finance module of PeopleSoft


Request assistance with all Reports, including T2202A and all PeopleSoft related reports, including Cashiering, Invoices & receipts


Get help resetting or unlocking your NSCC account password


Request by campus techs or student services staff who have troubleshooted an issue and have determined it not to be a data issue or a network issue and need additional PeopleSoft assistance.


Verification of eligibility, coverage assignment or removal for domestic and International Health coverage


Report missing navigation in PeopleSoft Student Finance


Refund Requests by Campuses


To remove a user from Cascade CMS for nscc.ca and/or Connect (i.e. student or employee intranet).  Please request removal of one person per ticket.


Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.


Use this service to request for a Brightspace Announcement to be posted on the homepage or to request a Brightspace Report.


Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.