My Recently Visited Services
Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues
Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.
Report an issue such as website down or other technical issue for nscc.ca and subsites.
Request the creation of a new SharePoint site, or help with accessing an existing SharePoint site and support for the Site Owner, with administer rights help.
Get help with printer or printing needs, including installing a new printer, printing supplies, Photocopier PIN, access to other campus's printers and print credits
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
MyNSCC self service login issues including invalid user ID or password
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course
Includes Chartfield values, Open/Close periods, exchange rates and suppliers
Use this Service Request if none of the other options fit your needs.
Request a number port, US or International Travel Packages
Request a web application or form or support for existing web applications and forms (i.e. Web Cal, Fees, Con Ed, Contact Form, WAM, etc.).
Order a new computer, bundled system, 2-in-1 tablet / laptop, desktop computers, monitors and Dell accessories.
Report issues with CIM, including slowness or not working.
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
Request audiovisual support for your class, meeting or event.
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Use this to request support with Student Awards Portal for staff.