My Recently Visited Services

To add a user in Connect (i.e. student or employee intranet) Cascade Content Management System (CMS), or to request editor training.

MyNSCC self service login issues including invalid user ID or password

Request assistance with all Reports, including T2202A and all PeopleSoft related reports, including Cashiering, Invoices & receipts

Report an issue with the College Collaborative Network (CCN.)

Access 'nscc.ca' and 'Connect' content requests and support via Public Affairs Service Desk.

Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.

Get info on new audiovisual equipment for your classroom, meeting room, office or other NSCC space.

Report an issue such as website down or other technical issue for nscc.ca and subsites.

Report an issues with printing to a NSCC network printer

Use this service to request for a Brightspace Announcement to be posted on the homepage or to request a Brightspace Report.

Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.

Request support for video capture and live streaming.

Report an issue with Academic Advisement.

Report issues setting up or using Office 365 Multi-Factor Authentication (MFA)

Report an issue with PeopleSoft Student, including system unavailable, system slow & unable to log in

Request information about a page, process, or request assistance with an action/module in Student

Use this service to request software for your classroom or office computer/laptop.

Use this service to report issues with Brightspace tools in your course. This request includes issues with:

Brightspace course set up,
Discussions,
Assignments,
Quizzes/ Tests,
Microsoft Teams Course Connector,
Grades tool,
External Learning Tools (LTI)

Request access to PeopleSoft Student, PeopleSoft Student Finance, and PeopleSoft Finance.

Get help with the College Collaborative Network (CCN.)

Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues

Requests specific to PeopleSoft Finance Accounts Payable including Control Groups and vouchers

Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.

Use this service to request a system be formatted / wiped / reset / a fresh start for an NSCC device.

Use this service to associate multiple classes in PeopleSoft which results in the classes being combined into one shell in Brightspace.