My Recently Visited Services

Report issues setting up or using Office 365 Multi-Factor Authentication (MFA)

Request access to PeopleSoft Student, PeopleSoft Student Finance, and PeopleSoft Finance.

Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues

Request a new landline, handset, move, disconnect, other landline services, fax line or Teams Calling / VOIP

Use this to report and issue with the Student Awards Portal

Use this service to request software for your classroom or office computer/laptop.

To remove a user from Cascade CMS for nscc.ca and/or Connect (i.e. student or employee intranet).  Please request removal of one person per ticket.

Get help with the College Collaborative Network (CCN.)

Request assistance with all Reports, including control group register, cheques, and nVision

Report issues with applications like:
- GuardCard,
- LinkedIn Learning,
- Student Career Hub
or other applications that aren't listed here.

This service allows the request for a quote, before purchasing computer technology equipment and/or computer accessories.

Use this to report issues with Wi-Fi and Internet service

Request assistance with security or access

Get help with OneDrive, Office365's cloud file hosting service.

Request assistance with a report or query

Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.

Report issues with ClipChamp

Report an issue with your computer or related equipment, including workstations, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.

Get help running a PeopleSoft Finance Report

Add the standard NSCC applications and services to a new computer

Request setup or update to configuration changes to: Item type, Class fee, Student groups, Service Indicators, etc.

Includes Chartfield values, Open/Close periods, exchange rates and suppliers

Get help with email, including access to another email account, email aliases, changing the name on a shared email account, mass emails and distribution list creation and changes

Use this service to help resolve issues with finding your course or any of the course level tools.

Support for Cognos reports and Financial Budgeting and Forecasting
For all requests for Congos - Budget/Forecast access & help, please directly email Anil Chhabra (Anil.Chhabra@nscc.ca).