My Recently Visited Services
Editors with questions or who need support for nscc.ca's Cascade Content Management System (CMS).
Use this service to report issues with Brightspace tools in your course. This request includes issues with:
Brightspace course set up,
Discussions,
Assignments,
Quizzes/ Tests,
Microsoft Teams Course Connector,
Grades tool,
External Learning Tools (LTI)
Use this service to
- Reactivate or extend students access,
- Request a student(s) grade from a previous offering,
- Set up a non-nscc account.
- Request a students WHMIS and/or OH&S Certificate
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up or extend a self-directed course
- Request access to a course
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
Request by campus techs or student services staff who have troubleshooted an issue and have determined it not to be a data issue or a network issue and need additional PeopleSoft assistance.
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
Requests specific to PeopleSoft Finance Accounts Payable including Control Groups and vouchers
Use this service to help resolve issues with finding your course or any of the course level tools.
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Disable or re-enable a Student account for non-payment of fees.
Disable a Library loaner laptop.
Request access to PeopleSoft Student, PeopleSoft Student Finance, and PeopleSoft Finance.
Use this Service Request if none of the other options fit your needs.
Use this service to report an issue accessing Brightspace.
Request assistance with the Finance module of PeopleSoft
Get help running a PeopleSoft Finance Report
Report an issue with Word, Excel, PowerPoint or other Office365 app
Request for web analytics tracking and/or reporting for nscc.ca, subsites and Connect
Editors with questions or who need support for Connect (i.e. Student or Employee Intranet).
Use this service to request any a range of requests related to OnBase.
Use this Service Request if none of the other options fit your needs.
Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.