My Recently Visited Services
Report an issue with PeopleSoft Student, including system unavailable, system slow & unable to log in
Support for Cognos reports and Financial Budgeting and Forecasting
Use this service to request a new cell phone, replacement cell phone or cell phone case or enroll in the Bring your own device (BYOD) program.
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Report an issue such as website down or other technical issue for nscc.ca and subsites.
Report an issue such as website down or other technical issue for Connect
Use this service to report issues with Brightspace tools in your course. This request includes issues with:
Brightspace course set up,
Discussions,
Assignments,
Quizzes/ Tests,
Microsoft Teams Course Connector,
Grades tool,
External Learning Tools (LTI)
Get info on new audiovisual equipment for your classroom, meeting room, office or other NSCC space.
Request the move of computer equipment, including desktops, laptops, monitors, keyboard, etc.
Install new software on Azure Virtual Desktop (AVD) for remote access.
Get help with Azure Lab
- Request to maintain Azure Lab
- Request the rights to create an instance of an Azure Lab
Get help running a PeopleSoft Student Finance Report
Request setup or update to configuration changes to: Item type, Class fee, Student groups, Service Indicators, etc.
Get Help with Power BI Data Analytics and Report Access
Requests specific to PeopleSoft Finance GL including journal processing and EJVs
Get help with Advising Notes, including queries, content, Note Items, Action Items, Attachments and more.
Get help logging in to PeopleSoft Student Finance
Get help running a PeopleSoft Finance Report
Need documentation or other support resources related to technology at NSCC? Request it here.
Use this Service Request if none of the other options fit your needs.
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk