My Recently Visited Services
Install new software on Citrix Anywhere Apps or Azure Virtual Desktop (AVD) for remote access.
Request a number port, US or International Travel Packages
Need documentation or other support resources related to technology at NSCC? Request it here.
Access 'nscc.ca' and 'Connect' content requests and support via Public Affairs Service Desk.
Get help with Cognos, including user access, and interpretation & use
Get help running a PeopleSoft Student Finance Query
Use this service to report a log in issue with Brightspace.
Add/remove a user for the Web Application Manager (WAM), or to request training. Must include: Name, w# and details of required access.
Get help with Curriculum Information Management (CIM)
Get help with the College Collaborative Network (CCN.)
For users to submit vendors/cloud/software as a service solutions [SaaS]/web application for evaluation by the cybersecurity team prior to renewal/purchase
Request an update to an existing PeopleSoft query or create a new query.
Get help accessing tests or quizzes within Brightspace
Disable or re-enable a Student account for non-payment of fees.
Disable a Library loaner laptop.
Use this to report issues with Wi-Fi and Internet service
Request support for video capture and live streaming.
Get help finding course content in Brightspace
Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
MyNSCC self service login issues including invalid user ID or password
Support for existing web applications and forms (i.e. Web Cal, Fees, Con Ed, Contact Form, WAM, etc.).