My Recently Visited Services
Support for existing web applications and forms (i.e. Web Cal, Fees, Con Ed, Contact Form, WAM, etc.).
Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course
Add the standard NSCC applications and services to a new computer
Disable or re-enable a Student account for non-payment of fees.
Disable a Library loaner laptop.
Use this service to request a copy of another faculty’s course content to be copied into a development shell or to have content in a course shell deleted.
Report an issue with Audiovisual equipment
Get help with the Technology Service Desk:
Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk
Includes Chartfield values, Open/Close periods, exchange rates and suppliers
Use this Service Request if none of the other options fit your needs.
Report issues with your NSCC email, including can't log in, email or calendar won't sync or other email issues
Request access to PeopleSoft Campus Solutions, PeopleSoft Student Finance, and PeopleSoft Finance.
Use this service to report issues with Brightspace tools in your course. This request includes issues with Brightspace course set up, Discussions, Assignments, and Quizzes/ Tests, Microsoft Teams Course Connector, or the Grades tool.
Report an issue with PeopleSoft Campus Solutions, including system unavailable, system slow & unable to log in
Report issues setting up or using Office 365 Multi-Factor Authentication (MFA)
Report an issue with the College Collaborative Network (CCN.)
Get help with email, including access to another email account, email aliases, changing the name on your email, mass emails and distribution list creation and changes
Use this service to reactivate or extend students access, request a student(s) grade from a previous offering, or set up a non-nscc account.
Report a suspicious or threatening email
Get Help with Power BI Data Analytics and Report Access
Report issues with applications like:
- GuardCard,
- LinkedIn Learning,
- NSCC Student Career Hub
or other applications that aren't listed here.
Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.
MyNSCC self service login issues including invalid user ID or password