My Recently Visited Services

Get help resetting or unlocking your NSCC account password

Use this service to:
- Request a new development shell (Faculty use "Create Development Shell" widget)
- Remove courses from your ‘My Courses’ listing
- Set up a self registration course
- Request access to a course

Request for web analytics tracking and/or reporting for nscc.ca, subsites and Connect

Get help setting up Multi-factor Authentication (MFA) on your NSCC account, including setting up your authentication factors.

Report issues setting up or using Office 365 Multi-Factor Authentication (MFA)

Get help with the Technology Service Desk:

Requests may include:
- Update my group
- Help with Dashboards
- Help me find my tickets
- Create a new Technician user account
- Updates to an existing Service
- Deactivation of a current Service
- Request a new Service be added to the Service Catalog
- Request a Continual Service Improvement Suggestion
- Any Service Requests applicable to the Technology Service Desk

Request the creation of a new query and/or modification of an existing query

Use this service to report a log in issue or an internal access issue with Brightspace.

Includes Chartfield values, Open/Close periods, exchange rates and suppliers

Verification of eligibility, coverage assignment or removal for domestic and International Health coverage

Includes Item type, Class fee, Student groups, Service Indicators

Request audiovisual support for your class, meeting or event.

Get help logging in to PeopleSoft Finance

Report a suspicious or threatening email

Report an issue with your computer or related equipment, including desktops, docks, laptops, 2-in-1s/tablets, monitors, mice, keyboards, labelers, laptop batteries, power cords, USB or other computer equipment.

Support for existing web applications and forms (i.e. Web Cal, Fees, Con Ed, Contact Form, WAM, etc.).

Refund Requests by Campuses

Support for Cognos reports and Financial Budgeting and Forecasting

This service is used by Managers to log tickets to inquiries on the NSCC Employee Access Audit Solution.

MyNSCC self service login issues including invalid user ID or password

Get help with printing, including installing a new printer so you can print to it, printing supplies and print recredits

Report an issues with printing to a NSCC network printer

Report an issue such as website down or other technical issue for Connect

Use this Service Request if none of the other options fit your needs.

Updates to Student accounts including adjustments, waivers, write offs, manual charges and accommodated reductions.