Get help setting up Multi-factor authentication (MFA)

What is this service?

Get help setting up Multi-factor Authentication on your NSCC account, including

  • Help setting up your authentication factors (phone number, alternate email address, Microsoft Authenticator app)
  • Help setting up MFA from home
  • Any other MFA set up issues

Knowledge Base articles for MFA are here.

 

Who can request this service?

 

  • Students
  • Faculty
  • Staff
 
Request Service

Related Articles (4)

How to Add or Change a Non-NSCC Email for your Account for Self Service Password Reset [SSPR]
This article details how to setup and update your Non-NSCC Email Address for Self Service Password Reset [SSPR]
How to Add or Change a Phone Number for MFA
This article details how to add or change a phone number for your account for Multi-Factor Authentication (MFA).
How to Remove a MFA Factor from the My Account Portal
This article details how to delete a factor for Multi-Factor Authentication (MFA).
How to Setup the Microsoft Authenticator App for MFA
This article details how to setup the Microsoft Authenticator App for Multi-Factor Authentication (MFA) as well as how to select it as your default method.