I'm having an issue with my Landline, Fax or Teams calling

What is this Service?

Report an issue with your landline, fax line or Teams calling.

Issues may include:

  • Landline no longer works
  • No dial tone
  • Poor call quality
  • A need to reset voicemail when someone is taking over an existing phone line
  • Voicemail password resets
  • Fax line not working
  • Issues with VoIP calling using Teams. 

Not at Marconi campus and having issues with Teams? Use this service: I'm Having Issues With Teams

Who can request this Service?

  • Staff
  • Faculty