How to Add or Change a Phone Number for your Account for MFA

How to Add a Phone Number to your Account for MFA

What is MFA?

Multi-Factor Authentication (MFA) is used to make sure you are who they say you are by requiring two or more factors [pieces of evidence] that prove your identity. The requirement of a second factor greatly increases the security of your account, as just knowing or guess your password is not enough to access your account. These factors are a combination of:

• Something you know, such as a password or passphrase

• Something you have, such as a code from a smart phone app or security token

• Something unique to you, such as a fingerprint or retinal pattern

With MFA enabled, you will be prompted for a second factor after entering your username and password when logging into a supported service such as Microsoft Outlook, Teams, etc.

Accessing the Security Info Portal

To add or modify a factor, you will need to log into the Security Info Portal. Visit the Microsoft Shortened address https://aka.ms/mysecurityinfo or follow these instructions:

1. Visit https://www.office.com
2. Click “Sign in” in the upper right corner
3. Enter your wNumber@campus.nscc.ca and click the “Next” button
4. You will be prompted for your username and password – please enter your wNumber@campus.nscc.ca as the username and your NSCC account password and click the “OK” button
5. You will be brought to the Microsoft Office Home portal
6. Click your account profile picture I the upper right corner of the page
7. Click “View Account” from the menu

8. On the Account page, click “UPDATE INFO” in the Security Info section

Adding a Phone Number to your Account for MFA

1. Click the “Add method” link next to the "+" symbol
2. Choose "Phone" from the dropdown menu and click the "Add" button
3. Enter the desired phone number. A test message will be sent to this number, you can choose either “Text me a code” or “Call me” depending on how you want to receive the code. Click “Next” once done

4. Enter the code from the text message/phone call in the field provided and click the “Next” button to continue

5. You have now added the number associated with your MFA, click the “Done” button to finish

Changing your Associated Phone Number

1. Click the “Change” link next to the Phone option listed
2. Enter the 10-digit phone number you would like to have associated
3. A test message will be sent to this number, you can choose either “Text me a code” or “Call me” depending on how you want to receive the code. Click “Next” once done

4. Enter the code from the text message/phone call in the field provided and click the “Next” button to continue

5. You have now changed the number associated with your MFA, click the “Done” button to finish