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What is this?
Multi Factor Authentication (MFA) is mandatory for all off campus access to NSCC services. You are required to enable it.
Here are a list of other KB articles that support MFA:
When logging into accounts off-campus, students, staff and faculty will use their NSCC login credentials along with MFA. NSCC’s required app for MFA is the Microsoft Authenticator App which you download to your mobile device. It provides a fast, easy to set up, and integrated method of MFA.
MFA is used to make sure you are who you say you are by requiring two or more pieces of evidence that prove your identity. This evidence is known as a factor, and the requirement of a second factor greatly increases the security of your account. With multiple factors just knowing, or even guessing, your password is not enough to access your account.
Below you will find a detailed video that walks you through adding your phone number to your Security profile as another factor for MFA.. Please turn on CC if you wish to access captions. We also have detailed step by step instructions with screen grabs under the video.
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Step by Step Instructions with Screengrabs
You'll need your computer or laptop and your mobile device. These instructions use an iPhone but steps are similar to Android devices.
On your computer/laptop
Using a web browser visit https://myaccount.microsoft.com
You will be required to enter your NSCC credentials. This is your W#######@campus.nscc.ca. You will be required to use your password as well.
At this point you may see this prompt asking you to set up more information. Click Next and follow all the prompts.
![](https://servicedesk.nscc.ca/TDPortal/Images/Viewer?fileName=c71eb4e8-74e6-4453-88a8-5e4a700e399c.png&beidInt=241)
If you do not see this prompt (above) you will be directed to your 'My Account' panel .Click “UPDATE INFO” in the Security Info section
![](https://servicedesk.nscc.ca/TDPortal/Images/Viewer?fileName=4691cada-2a27-4ef1-88af-4e2181b3d466.png&beidInt=241)
Adding a Phone Number to your Account for MFA
Click the “Add sign-in method” link next to the "+" symbol
![](https://servicedesk.nscc.ca/TDPortal/Images/Viewer?fileName=c450f996-676c-4b06-a65c-20b6abdf7ff2.png&beidInt=241)
Choose "Phone" from the dropdown menu and click the "Add" button
![](https://servicedesk.nscc.ca/TDPortal/Images/Viewer?fileName=f4bac7f7-75d3-413b-884a-c7565367b297.png&beidInt=241)
Enter the desired phone number. A test message will be sent to this number, you can choose either “Text me a code” or “Call me” depending on how you want to receive the code. Click “Next” once done
![](https://servicedesk.nscc.ca/TDPortal/Images/Viewer?fileName=b43c4d5f-72b8-40c4-93c5-01ef7b6e3542.png&beidInt=241)
Enter the code from the text message/phone call in the field provided and click the “Next” button to continue
![](https://servicedesk.nscc.ca/TDPortal/Images/Viewer?fileName=b56ba6c7-43f8-4056-a73f-deabaeda3c41.png&beidInt=241)
You have now added the number associated with your MFA, click the “Done” button to finish
![](https://servicedesk.nscc.ca/TDPortal/Images/Viewer?fileName=81f25362-e9c6-4e34-97c4-b67dba0c881e.png&beidInt=241)
Changing your Associated Phone Number
Click the “Change” link next to the Phone option listed. You will then repeat the steps mentioned above. The process is indentical.
![](https://servicedesk.nscc.ca/TDPortal/Images/Viewer?fileName=20bccb23-f336-4550-b336-eeff974fd247.png&beidInt=241)