How to Remove a MFA Factor from the My Account Portal

What is this? 

Multi Factor Authentication (MFA) is mandatory for all off campus access to NSCC services. You are required to enable it.  

Here are a list of other KB articles that support MFA:

MFA is used to make sure you are who you say you are by requiring two or more pieces of evidence that prove your identity. This evidence is known as a factor, and the requirement of a second factor greatly increases the security of your account. With multiple factors just knowing, or even guessing, your password is not enough to access your account. 

Below you will find a detailed video that walks you through deleting a factor.  Please turn on CC if you wish to access captions. We also have detailed step by step instructions with screen grabs under the video. 

Video Instructions

Step by Step Instructions with Screengrabs

On your computer/laptop

Using a web browser visit https://myaccount.microsoft.com

You will be required to enter your NSCC credentials. This is your W#######@campus.nscc.ca. You will be required to use your password as well. 

You will be directed to your 'My Account' panel . Click “UPDATE INFO” in the Security Info section 

You will see that list of factors registered to your account for use with MFA. There is a 'Delete' option next to each one. Click 'Delete.'

Confirm your choice by clicking 'OK'

Once deleted, a notification will appear in the upper right corner. You have now deleted the factor associated with your MFA

 

 

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Details

Article ID: 90037
Created
Mon 6/14/21 8:01 AM
Modified
Fri 8/30/24 10:35 AM

Related Services / Offerings (1)

Get help setting up MFA on your NSCC account, including setting up your authentication factors.