How to Delete an MFA Factor

How to Delete an MFA Factor

What is MFA?

Multi-Factor Authentication (MFA) is used to make sure you are who they say you are by requiring two or more factors [pieces of evidence] that prove your identity. The requirement of a second factor greatly increases the security of your account, as just knowing or guess your password is not enough to access your account. These factors are a combination of:

• Something you know, such as a password or passphrase

• Something you have, such as a code from a smart phone app or security token

• Something unique to you, such as a fingerprint or retinal pattern

With MFA enabled, you will be prompted for a second factor after entering your username and password when logging into a supported service such as Microsoft Outlook, Teams, etc.

After completing these steps you can submit the Enable Office 365 Multi-factor Authentication service request to have MFA enabled on your account.

Accessing the Security Info Portal

To add or modify a factor, you will need to log into the Security Info Portal. Visit the Microsoft Shortened address https://aka.ms/mysecurityinfo or follow these instructions:

1. Visit https://www.office.com
2. Click “Sign in” in the upper right corner
3. Enter your wNumber@campus.nscc.ca and click the “Next” button
4. You will be prompted for your username and password – please enter your wNumber@campus.nscc.ca as the username and your NSCC account password and click the “OK” button
5. You will be brought to the Microsoft Office Home portal
6. Click your account profile picture I the upper right corner of the page
7. Click “View Account” from the menu

8. On the Account page, click “UPDATE INFO” in the Security Info section

Deleting a Factor Associated with MFA

You will see that list of factors registered to your account for use with MFA. There is a "Delete" option next to each one.

1. Click the “Delete” link next to the factor you wish to remove
2. Click the "Okay" button to verify the removal of the factor from your MFA

3. Once deleted, a notification will appear in the upper right corner. You have now deleted the factor associated with your MFA