Delayed Send in Outlook Desktop Client

What is this?

Using the Microsoft Outlook desktop client, you have the option of scheduling the sending of an email message for a later date and/or time. 
Important note: Outlook has to be left running for this feature to work. If you close Outlook or shutdown/sleep your computer, the send will not occur until you restart Outlook.


This option is also available in Outlook on the Web (Webmail). See the attached article on the right side of this page.


How to use Delayed Sending

To schedule an email to be sent at a later time using Delayed Sending in Outlook, follow these steps:

  1. In the email message, click the Options tab.

  2. In the More Options group, click Delay Delivery.

delay delivery menu button

  1. Under Delivery options, check the box for Do not deliver before, and select a date and time.

  2. After you click Send, the message remains in the Outbox folder until the delivery time.


Troubleshooting Delayed Send

This feature only works if your Outlook client is setup in Online Mode, vs Cached Mode

Most of our computer are initially setup in Cached Mode to provide a smoother email experience, but you can switch yourself into Online Mode in under a minute.

If you attempt to use Delayed Send and see the following message when you close Outlook, you are in Cached Mode.

If you wish to use the Delayed Send feature you must change Outlook into Online Mode.


To check what mode Outlook is in:

At the bottom right of your Outlook client, you will see either:

“Connected to: Microsoft Exchange” indicates you are in Cached Mode.
- Delayed Send will not work.


“Online with: Microsoft Exchange” indicates you are in Online Mode.
- Delayed Send will work.


To turn Outlook Cached Mode on or off:

1. In Outlook, Click File > Account Settings > Account Settings.

2. Click the Exchange or Office 365 account, and then click Change.

3. Under Offline Settings, check Use Cached Exchange Mode.

4. Exit, and then restart Outlook.


For more information:


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Article ID: 58458
Mon 7/30/18 9:46 AM
Wed 5/11/22 10:07 PM

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A feature for Webmail, you have the option of scheduling the sending of an email message for a later date and/or time.