NSCC Account Claiming Process

Please note: For account claiming we use the Self-Service Password Reset tool (SSPR) to set your initial password, the same tool can be used to reset your password if you have forgotten it.

  1. Go to https://passwordreset.microsoftonline.com/
  2. Enter the NSCC email address you have been provided.
  3. Complete the Captcha.
  4. Choose the contact method that has been pre configured – this will send a code to your alternate email or phone, only contact methods that have been configured are available to use. Enter the code and select next.


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  1. Enter your new password.  Passwords must meet our minimum complexity requirements:
    • Minimum 8 characters (12 recommended).
    • Contain at least 3 of 4 character types: uppercase, lowercase, numbers, symbols.
    • Cannot contain certain account attributes (e.g. proper names, username, address, etc).
    • Cannot be on the Microsoft banned password list.


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Accepted applicants should review this VIDEO to complete security methods required to use Self-Service Password Reset (SSPR) and Multi-Factor Authentication (MFA).


Article ID: 90380
Wed 2/22/23 11:28 AM
Tue 3/21/23 3:33 PM