NSCC Account Claiming Process

Please note: For account claiming we use the Self-Service Password Reset tool (SSPR) to set your initial password, the same tool can be used to reset your password if you have forgotten it.

1. Go to https://passwordreset.microsoftonline.com/
2. Enter the NSCC email address you have been provided.
3. Complete the Captcha.
4. Choose the contact method that has been pre configured – this will send a code to your alternate email or phone, only contact methods that have been configured are available to use. Enter the code and select next.

5. Enter your new password.  Passwords must meet our minimum complexity requirements:
   • Minimum 8 characters (12 recommended).
   • Contain at least 3 of 4 character types: uppercase, lowercase, numbers, symbols.
   • Cannot contain certain account attributes (e.g. proper names, username, address, etc).
   • Cannot be on the Microsoft banned password list.

Accepted applicants should review this VIDEO to complete security methods required to use Self-Service Password Reset (SSPR) and Multi-Factor Authentication (MFA).