New version of Outlook for Windows

The new Outlook for Windows is a redesign of the application, very similar to Webmail/Outlook on the Web.

This is part of Microsoft's move to merge desktop and web(online) applications.


Because of this, the new Outlook is more streamlined and does not offer all the features of the Classic Outlook.

If you have locally stored archives in PST form, need to use email templates or mail merge, or any other important feature listed below, do not use the new Outlook version until you have moved those archived messages into your current mailbox.



Submit a ServiceDesk ticket to your campuses DI&Tech team for assistance if needed. 

 

 

Features not yet available in the new Outlook:

Local Archives
Folders View
Search Folders
Quick Parts
Sharing with Teams and OneNote
Advanced Search
Find/Replace
Importance of Meeting Events 
Limited Rules
Cleaning up of Mailbox
Recall email
Resend email
Limited Accessibility Features
Voting
Mail Merge
Email Templates
No "Find Related Messages"
Cannot drag and drop email into other Office programs
Using Word as an editor (advanced formatting)
Dictation
Opening of .EML and .ICS files
No "Next 7 Day" calendar view
Reduced Sorting and Filtering of messages
Notes view
Viewing source of email (headers)
Cannot hide ribbon
No Outlook Forms
Cannot copy email attachments

 

 


Shared Mailboxes moved in New Outlook

In the 'New Outlook', shared mailboxes appear in a different location.
In this version, any shared mailboxes that you have been given access to appear within your list of folders on the left side of Outlook, under the title 'Shared with me'.
Clicking on that little arrow opens up that folder to show all of your shared mailboxes.

Uploaded Image (Thumbnail)



 

Email Templates in New Outlook

If you have a saved email template, it can be used in the New Outlook for messages, but you have to open the template from that saved file and not from within the New Outlook.​​​
https://support.microsoft.com/en-gb/office/open-eml-msg-and-oft-files-in-outlook-60f71e69-e9a5-445b-b4dd-2e0d5aaf21d6

 

 

 


Turning the new version of Outlook on or off

You will see a toggle in the upper right corner to 'Try the New Outlook'
Selecting this toggle will download the new app and let you switch to the preview. 

You can always switch back by clicking and turning off 'New Outlook' in the top right corner of the New Outlook.

Image showing the Try the New Outlook toggle on in the upper right corner.
 

 

Going back to the 'old' Outlook version (Classic Outlook)

If you wish to go back to the older classic version of Outlook, click the 'New Outlook' slider in the top right corner to turn it off.

 

 

 


More info on the new Outlook features

Click here to read about the setup and changes that Microsoft is bringing to Outlook.

Feature comparison between old and new Outlook.

For more info, also see this video.