How to Remove an MFA Account from the Microsoft Authenticator App

Step by step instructions showing how to remove an account from the Microsoft Authentication app.

What is this? 

Multi Factor Authentication (MFA) is mandatory for all off campus access to NSCC services. You are required to have at least one factor registered.  

Here are a list of other KB articles that support MFA:

• MFA Frequently Asked Questions
• How to Setup the Microsoft Authenticator App for MFA
• How to Add or Change a Phone Number for MFA
• Using FortiToken as a Factor for MFA
• Information about Mandatory Multi Factor Authentication

MFA is used to make sure you are who you say you are by requiring two or more pieces of evidence that prove your identity. This evidence is known as a factor, and the requirement of a second factor greatly increases the security of your account. With multiple factors just knowing, or even guessing, your password is not enough to access your account. 

Step by Step Instructions with Screengrabs

On your Mobile Device

Locate the Microsoft Authenticator App and open it:

You will see the list of accounts you have registered in your authenticator application. Please select the account you wish to remove:

Open the settings for this account by selecting the cog icon in the upper-right corner:

Select on the "Remove Account" button:

If you now would like to add an MFA account  to your Microsoft Authenticator App, please visit the How to Setup the Microsoft Authenticator App for MFA article for instructions.