Common Login and Access Issues

Summary

Helpful guide for New and Returning Students- Common Access and Login issues

Body

What is this?

This article lists the common log in and access issues for a number of systems at NSCC.

 

Instructions

New Students/Applicants must Claim their account - Claiming Your NSCC Account

MyNSCC Login and Access - My NSCC Login for Students and Applicants

Microsoft Authenticator Issues - How to Setup the Microsoft Authenticator App for MFA
                     Please note -  If you've changed your Mobile device, or phone number this could effect your Multi-Factor Authenticator account

To update Multi Factor authentication details please see the Campus Tech Office between the hours of 8am-4pm Or submit ticket here: Get help setting up Multi-factor authentication (MFA)

Locked Account - If you are receiving an error that your account has been locked it is possible you may need to reset your password - Resetting your NSCC Password
Disabled Account - This could be regarding Enrollment or Admissions
                  Please contact Admissions office between 9am-3pm or call 902-491-4911

Brightspace - You can submit a Brightspace access issues here - Issues accessing Brightspace

NSCC Student Services - Student Supports team | NSCC

NSCC Service Desk  - NSCC Portal: Service Desk Home

NSCC Technical Service Desk - Client Portal: Technology Service Desk Home

 

Details

Details

Article ID: 90890
Created
Mon 7/13/26 1:09 PM
Modified
Wed 9/2/26 11:11 AM
Article Updater