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What is this?
As a result of campus closures, student access to Adobe Creative Cloud in labs and classrooms is not available. Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.
** Please be aware that access to the Adobe Creative Cloud software for students is temporary. Adobe is available until May 31, 2020 or until your students return to campus, whichever is sooner. **
Known Issues With Adobe Acrobat for Windows
I see a trial prompt when I sign in to Acrobat DC on my computer.
When you install and launch Acrobat DC on a Windows computer and sign in, if you see a Try or Buy prompt, do the following:
- Exit Acrobat DC, if it is running.
- Download the AcrobatStudentAccess.zip file and extract it on your computer.
- Right-click the included EXE file and choose Run as Administrator. (Click yes or enter your computer password, if prompted)
- Start Acrobat DC. It should now launch without asking you to sign in.
Source: https://helpx.adobe.com/enterprise/kb/covid-19-edu-labs-faq.html#known-issues
Instructions
- Visit https://creativecloud.adobe.com and use your NSCC credentials to sign in.
When using Adobe your need to use your full username with "Campus" included.
(example w0123456@campus.nscc.ca)
- You will be prompted with an NSCC login page for your full username and password.
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If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.
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Once logged in go to the upper right corner and select the circle seen below in "Blue". Select "View Account".
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In the Account Overview window select "View and download my apps"
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Select the products you wish to install.
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You will receive a message that you will require administrative rights to install software. If you do not have administrative rights you will not be able to install the software.
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Once the application downloads open the installer. In Windows 10 you will receive a message asking if the installer can make changes to your computer. Select "Yes".
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When the installer opens select "Start Installing".
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Once the installer opens follow the prompts to install the software.
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You may get a prompt asking for you to sign in. This will open your default browser. Login with your NSCC credentials if asked to do so.
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Your selected Adobe Creative Suite software will begin to download and install. Once completed you can open the software to use as needed.
