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Steps for recalling an email in Outlook 2016.
Please note:
- If the recipient opens the email before the recall is done, the recall will fail and the original email will be available to the recipient.
- Recalling an email can only be done if both Sender and Recipient are using Office365/Exchange, and in the same Organization.
Instructions
1. Select your "Sent Items" on the left pane of your Outlook window.
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2. Double-Click the email you want to recall in the emails list.
3. Inside the email window, select "More Move Actions", and choose "Recall this Message".
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4. The following dialogue box will appear; Choose to either simply recall the message or recall the message and replace it with a new message.
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5. Once the email is recalled, or fails to be recalled, you will receive a similar email to the following:
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Microsoft reference article:
https://support.office.com/en-us/article/recall-or-replace-an-email-message-that-you-sent-35027f88-d655-4554-b4f8-6c0729a723a0